Nestlé – TRADE PROMOTION TERMS AND CONDITIONS

 

 

Schedule to Conditions of Entry

 

 

Promotion Name

 

NESCAFÉ® CAPPUCCINO COFFEE SACHETS STAINLESS STEEL CHOC SHAKER PROMOTION (“The Promotion”)

 

 

Promoter

 

 

The Promoter is Nestlé Australia Ltd. ABN 77 000 011 316 of 1 Homebush Bay Drive, Rhodes NSW 2138.

 

Website

 

https://www.nescafe.com/au/campaigns/cafe-creations-shaker-redemption

 

Promotional Period

 

The Promotion starts at 12.01am AEDT on 30 September 2024 and closes at 11.59pm AEST on 31 December 2024.

 

 

Claim Restrictions

 

Subject to clause 3 of the Conditions of Entry, entry is open to residents of Australia who are aged 18 years or over (“Eligible Claimant”). 

             

Participating Product(s)

Any NESCAFÉ® Mixes Cappuccino 10 Packs including: Cappuccino 10pk, Cappuccino Strong 10pk, Cappuccino Skim 10pk, Cappuccino Decaf 10pk

 

 

Claim Method

 

 

 

To enter, Eligible Claimants must during the Promotional Period:

 

  1. Purchase a Participating Product from the list above from a Participating Retailer (“Eligible Purchase”). A Participating Retailer includes retailers who operate storefronts in Australia including their respective online stores. Excludes Costco);

 

  1. Go to https://www.nescafe.com/au/campaigns/cafe-creations-shaker-redemption and follow the prompts to the claim form;

 

  1. Complete the entry form including (but not limited to) their name, email address, phone number, home address (and postal address if applicable);

 

  1. Click on “submit” to finalise their claim. Claims must be received by the Promoter before the close of the Promotional Period.

 

The Promoter will provide a Gift in accordance with Delivery of gift below.

 

 

Maximum claims permitted

 

 

One (1) claim per household.

 

Gift

 

 

Type

 

Gift

 

 

Gift

 

 

The Gift will consist of:

 

Stainless steel NESCAFÉ shaker

Choc powder 250g

 

 

 

 

Conditions of Gift

 

As per conditions of entry. The gift is not transferable and is not redeemable for cash.

 

 

Verification

 

Claimants must keep their  original receipt(s)  to verify their claim. The Promoter may invalidate a claim if a claimant is unable to produce original receipts.  Purchase receipts must identify the products purchased, the date of purchase, the store of purchase, and invoice/receipt number.

 

 

Notification of successful claim

 

Each claimant will be notified via email to the email address nominated when completing the online claim form to advise if their claim is valid or invalid within 10 business days of receipt.

 

If a claim is assessed as invalid or potentially invalid and the Promoter requires any further information in order to determine the outcome of a claim, the Promoter may inform the claimant by email (“Notification Email”).

 

The claimant will then have seven (7) business days from the date of the Notification Email to provide the requested information to the Promoter, unless expressly stated otherwise in the notification email.

 

The Promoter reserves the right to assess any claim submitted invalid if an Eligible Claimant fails to provide the required information within the time specified.

 

 

Delivery of gift

 

The Promoter will endeavour to provide each claimant with their gift within 28 days. If delivery of the gift is delayed for reasons beyond the reasonable control of the Promoter the Promoter will advise the claimant of the delay via email. 

 

 

 

 

Conditions of Claim

  1. These Conditions of Claim are to be read in conjunction with the Schedule to Conditions of Claim. To the extent that there is any inconsistency between the Conditions of Claim and the Schedule to Conditions of Claim, the Schedule prevails.

 

  1. Information on how to submit a claim form part of these terms & conditions. Any claim not complying with these Conditions of Claim and Schedule to Schedule to Conditions of Claim is invalid.

 

  1. Standard claim restriction: Employees, agents, successors, and assignees of Promoter, its advertising agencies and promotional companies involved in this Promotion, as well as family and household members of same, shall be ineligible to participate in the Promotion and shall be ineligible for any redemption covered herein.

 

  1. Promotional Period: The Promotion will take place during the Promotional Period. Any claim that occurs outside this period is invalid.

 

  1. Receipt of electronic claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.

 

  1. Verification Requirements: The Promoter may require the claimant to provide proof of identity, age, and residency. Where the Promotion requires the purchase of a product(s), the Promoter may require any claimant to verify every claim they made during the Promotion period in order to claim a reward. If a claim cannot be verified to the Promoter’s satisfaction, the claim will be invalid.

 

  1. Standard Reward Restriction: All rewards unless stated to the contrary are not transferable & cannot be converted to cash.

 

  1. Reward Value: Reward value is correct at time of printing but no responsibility is accepted for any variation in the value of any award.

 

  1. Reward Delivery: Rewards will only be delivered in Australia and each claimant should allow 28 days from receiving your validated confirmation email for delivery of their reward.

 

  1. Australian Consumer Law: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Competition and Consumer Act 2010) where to do so would contravene that statute or cause any part of these terms and conditions to be void.

 

  1. Tampering: The Promoter may to disqualify any claimant for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to avoid payment of call costs or the making of multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these Conditions of Claim and Schedule to Conditions of Claim. Should the Promoter find evidence of tampering by an individual, in addition to declaring any or all claims made by that individual invalid, the Promoter may also preclude that claimant from participation future promotions of the Promoter.

 

  1. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion, to cancel, terminate, modify or suspend the Promotion. The Promoter is not responsible for any problems or technical malfunction of any telephone, telephone or computer network, or lines, servers, or telephone or internet providers, traffic congestion on any phone or computer network, or any combination thereof, including any injury or damage to participants or any other person’s handset or computer related to or resulting from participation or sending or receiving of any communication or of any materials in this Promotion.

 

  1. Liability: To the extent permitted by law: (a) Nestlé’s only liability is as expressly stated in these terms and provisions in the Australian Consumer Law that cannot be excluded and all other guarantees, warranties and conditions are excluded; and (b) Nestlé will not be liable to you (whether in contract, tort or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit or loss of opportunity. .

 

  1. Disruptive, abusive, unsuitable claims: The Promoter may determine all claims invalid and/or preclude participation by a claimant if they disrupt, annoy, abuse, act contrary to law or engages in fraudulent misleading and deceptive conduct.

 

  1. Tax: Claimants should obtain their own independent financial advice in relation to any tax liability that may arise as a result of their participation in the Promotion.

 

  1. Promoter’s Decisions: All decisions are at the discretion of the Promoter (acting reasonably) and are final. No correspondence will be entered into.

 

  1. Social Media: The Promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or Twitter. Entrants completely release Facebook, Instagram or X (formerly known as Twitter) from any and all liability relating to the Promotion (this release is a requirement of the operators of Facebook, Instagram and X (formerly known as Twitter)).  

 

  1. Privacy: Each claim becomes the property of the Promoter. All details will be held in accordance with the Nestlé Privacy Policy which can be accessed by visiting www.nestle.com.au or calling 1800 005 510.